Free resource · Decide and define

Stakeholder Decision Update

A short update format for sharing a decision, its evidence, its risks and what you need from readers.

Subject: [Product/outcome] — [decision or important change]

Copyable update

Goal: We are trying to improve [customer/business outcome] for [segment].

What changed: Since [date], we learned [observation] from [source]. The relevant limitation is [sample, uncertainty, or missing evidence].

Implication: This suggests [interpretation], which affects [scope, sequence, or assumption].

Recommendation: Choose [option] because [rationale]. The main alternative is [ ], with the tradeoff [ ].

Decision needed: [Who needs to decide what, by an agreed date?]

Next step: [Specific action, agreed owner, and date if established].

Watch: We will revisit if [signal].

Hypothetical example

Goal: Help new administrators invite a colleague with the intended access.

What changed: In six exploratory sessions, three participants misunderstood the permission preview. This small qualitative sample identifies a usability issue; it does not estimate prevalence across all customers.

Implication: Expanding the pilot now could test the wrong experience.

Recommendation: Revise the preview and run another targeted test before expanding. The alternative is to continue as planned and accept the risk that confusion contaminates the pilot results.

Decision needed: Agree whether to revise before expansion at the next product review.

Next step: Confirm the design and test owners in that review; no unagreed dates are promised here.

Watch: Reassess if the misunderstanding persists after revision.

AI review prompt

Check this update against the attached decision log. Flag unsupported claims, invented owners/dates, proposals presented as commitments, and omitted disagreement. Keep the distinction between observation and interpretation. Return corrections before a shorter revised draft.